Before caring for a pet, I like to learn as much as possible to make sure they feel comfortable and safe. This includes their personality, daily routine, favourite activities, feeding schedule, and any boundaries they may have. I also appreciate knowing about any medical needs, medications, allergies, or special care instructions, as well as where pets like to hide or relax if they need quiet time. For dogs, it is especially helpful to know their temperament, friendliness with people and other animals, recall skills, leash behaviour, and whether they're reactive or have any fears (such as loud noises or traffic.) I also ask about preferred walking routes, favourite spots, and any equipment they need to feel safe (e.g. specific harnesses, leads, or muzzles.) This is to make sure each dog feels supported, confident, and comfortable on walks. Knowing their recall, walking style, and preferred equipment allows me to choose routes, pace, and activities that suit them best. Their comfort and emotional well-being on a walk is always my first priority. For cats and small animals, I like to know how social they are, how they prefer to be handled (or if they prefer space), litter habits, and any routines that help them feel secure. Knowing their favourite toys, treats, and comfort spots is always helpful too. I also ask owners to share emergency contact details and vet information so there is a clear plan in place if anything unexpected happens. It is important to know who their vet is, whether the clinic is aware the owner is away, and whether I have permission to bring the pet in (if needed.) Having this information ahead of time means I can act quickly and calmly in an emergency, with the pet's best interests at heart. I understand that some of these details may appear small but they make a big difference. The more I know, the better I can provide gentle, thoughtful care and help pets feel safe, understood, and well cared for while their owners are away.

A typical day is always shaped around what each pet enjoys most. I start by checking in on them - fresh food and water, medications if needed, and a quick health and mood check - then follow their usual routine as closely as possible. Activities are completely tailored to each pet's personality and preferences. For dogs, that might mean walks to their favourite places, whether that's a local park or the beach, as well as playtime and enrichment. For cats and smaller pets, it could be interactive play with their favourite toys, puzzle feeders, gentle brushing, or simply quiet companionship and reassurance. I am always happy to adjust activities based on energy levels, age, and personality. Throughout the day, I pay close attention to energy levels and comfort, adjusting activities as needed and always respecting boundaries. I provide lots of gentle attention, reassurance, and check-ins while allowing pets to relax in their own space. I also keep living spaces clean and comfortable, and I am happy to share updates so owners know their pets are happy and enjoying their time. Above all, my goal is to make each day feel familiar, fun, and stress-free, so pets feel happy and secure and owners can feel confident their pets are being well cared for.